Mark brings over a decade of senior leadership experience spanning the Middle East and the United Kingdom. As Group Director of Operations for Premier Inn Hotels – Middle East, he played a key role in driving operational excellence across the region. His career also includes notable positions with Whitbread, including Cluster General Manager in Abu Dhabi and Regional Operations Manager in the UK, where he led large-scale teams and consistently delivered strong performance outcomes. At Jannah, Mark continues to leverage his expertise in overseeing multi-property portfolios, enhancing guest satisfaction, and fostering high-performing teams, contributing significantly to the company’s growth and operational success.

Moaaz brings over 13 years of robust experience in financial analysis, control, and strategic planning, with a strong foundation built in his home country, Pakistan. Prior to relocating to the UAE, he held the position of Director of Finance at Continental Dive Core Developers Pvt. Ltd. His career spans a range of prominent hospitality brands, including roles such as Assistant Director of Finance at Pearl Continental Hotel – Malam Jabba, Financial Controller at Ramada by Wyndham – Islamabad, Chief Financial Officer at IHIG Pakistan Pvt. Ltd., and Deputy Director of Finance at Pearl Continental Hotel – Karachi. In addition to his operational finance roles, Moaaz also established a solid grounding in audit and taxation through his earlier work with the Hashoo Group and KPMG Pakistan. His diverse background continues to contribute to the financial strength and strategic direction of the organization.

Started his professional career in the banking and finance sector before moving to Marketing and Customer Service. He had his foundational years in Al Forsan International Sports Resorts and Al Forsan Real Estate in Abu Dhabi as a Marketing Manager right after moving to the UAE from Lebanon. He also managed the F&B sector in the Reserve Out App which consists of over 400 accounts and a total of 1,700 outlets all over UAE including Hilton, Marriot, St. Regis, Four Seasons, and SLS. He was a Cluster Marketing Manager in Capital Motion Restaurant Management handling 11 F&B outlets in different areas of Abu Dhabi prior to joining JHR. With his innovative approach to handling various accounts and his keen and ambitious personality, we are excited to see how Julio redefines our marketing initiatives to help maintain our exceptional service at a caliber of excellence across all properties both in marketing and communications.

With over 20 years of experience in revenue management, reservations, and commercial strategy, Hazem brings a wealth of expertise shaped by his work with leading hospitality brands across the globe. A valued member of the Jannah family, he previously served as Cluster Director of Revenue Management from 2015 to 2019, playing a key role in the successful pre-opening and early growth of Jannah Hotels & Resorts. He continues to contribute his deep industry insight and strategic acumen to the brand’s evolving commercial initiatives. Hazem’s international experience – most recently as Director of Revenue & Reservation at Dragon Palace Hotel Dubai and Director of Revenue for Heirloom Ghent in Belgium – underscores his global perspective and proficiency in launching and positioning new properties. His data-driven leadership, honed through roles with prestigious names such as Anantara, Danat Hotels, and Emirates Palace, consistently drives market share growth, pricing optimization, and revenue performance across diverse markets.

Andre has a degree in Hotel Revenue Management at Cornell University and started at Corinthia Hotels in Lisbon as E-Commerce Executive, growing his career into Revenue with focus on digital marketing and data analytics.